Tuesday, March 29, 2011

Repeat Clients

One of the best ways to make Random Day Job work is to find repeat clients.  Last Friday, Dresscode Clothing received another shipment that needed to be posted to their website.  Lucky for me, they called me again (twice in 2 weeks) to model the new T-shirts.  Afterward, the owner said he would give me a call when the next shipment arrived.  What a great gig!

Why do you want Repeat Clients?  Ideally, the core of any business should include repeat clients where jobs are completed on a weekly, monthly or random basis. Think about it, repeat clients require very little marketing and know exactly what to expect from you because they have hired you before.  Plus, repeat clients can provide a steady flow of income, which is a very good thing for a self-employed freelancer like myself!

How to Create or Keep Repeat Clients.  Obviously, if a client is unhappy the first time, there will not be a next time to work for them.  So, here are a few things to remember:

  1. Be On-Time (or even a few minutes early).  If the job takes place on location, don't be late.  Tardiness is a form a disrespect and clients don't appreciate it.  If you are completing a job online, submit the final project by the deadline (if not early).
  2. Have a Fantastic Attitude - You are more likely to get hired again if you have a great attitude.  Naturally, people want to work with people who are friendly, respectful and easy to be around.
  3. Do what is asked of you - Did you complete all necessary paperwork?  Did you follow the company rules, guidelines and procedures?  Are you wearing the appropriate attire?  Are you familiar with the talking points?  Have you turned in your time sheet or invoice?  Whatever the client expects, have you accurately completed the task?
  4. Say Thank-you - Always let your clients know that you appreciate the work.  Also, don't be afraid to let them know it would be a pleasure to work for them again!
I'm flattered to have Dresscode Clothing as a repeat client and I hope to add more repeat clients to my Random Day Job list.  Actually, I have another repeat client starting this week, but more on that later!

***Want more Dress Code?  Click here***

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